Bringing your car to Mick Abbotts Auto Repairs can save you a small fortune rather than taking it to your original dealer to be serviced under the Manufacturer Warranty.
We use the specified and registered parts that ensure your vehicle warranty remains valid.
If you are unsure just ask at the garage and we will be able to help you.
Alternatively you can drop Mick Abbott a call on 0191 4838886.
What you need to know
Under EU Block Exemption legislation, a vehicle manufacturer cannot force a buyer to have their car serviced by their official dealership network and cannot refuse to honour a new car warranty simply because a car has been serviced elsewhere.
However, a manufacturer does have the right to set a servicing schedule which must be adhered to.
New Car Warranty and servicing – your rights and responsibilities
As a car owner, you have the right to take your car to any licenced garage or mechanic for servicing, but you must ensure that the servicing is carried out exactly as per the manufacturer’s servicing schedule. This means servicing must be undertaken on time and must use any genuine parts or lubricants specified by the manufacturer.
It is your responsibility to keep detailed invoices and receipts for any and all work done so you have proof that the car has been serviced according to the schedule.
If your car requires repair work under its new car warranty, the manufacturer has the right to insist that this work is undertaken by its official dealerships.
This is entirely fair, since the manufacturer, rather than you is paying for this work.
Basically, a good rule to remember is that if you’re paying for the work, you have the right to choose who does the work.
What if it’s not a manufacturer’s New Car Warranty?
Not all warranties are provided by the vehicle manufacturer and here you need to be careful. Many dealers will offer you extended warranties for a new car or a used car warranty of some description but these are usually not provided by the manufacturer. As such, the requirements may be different and may tie you to a particular dealer or franchise for servicing.
What about my car finance obligations?
It is important to understand that although your New Car Warranty will not be affected if you service your car outside the dealer network, it may affect your car finance agreement.
Many PCP agreements will insist that the car has to be serviced by an approved franchised workshop to maintain the GMFV if you want to give the car back at the end of the agreement, and if you have a lease then you will also be expected to service the car with a dealership.
Contact Mick Abbott Auto Repairs
Feel free to contact Mick Abbott with any questions.
Mick Abbott Auto Repairs is a long established mechanical garage for Hebburn and Jarrow.
The business has been established on trust and reliability, all you need to do is read our reviews to see the high standards we hold.
You can contact us using any of the methods below or just come by the garage during opening hours and we will be able to give you a quote that will not be beaten.
Mick Abbot Auto Repairs, Servicing, MOT and Tyre Centre is open: